Frequently Asked Questions
Find clear answers to the most common questions about our products, processes, and sustainable approach.
General
Are your gelatins Halal-certified?
Yes. All of our edible and pharmaceutical gelatin products are produced using Halal-certified raw materials and are audited by independent certification bodies.
Are your raw material sources reliable?
Our gelatins are derived from traceable, veterinarian-controlled bovine hides. Thanks to our longstanding presence in the leather industry, we ensure fresh, direct, and sustainable access to raw materials.
Do you serve both the food and pharmaceutical industries?
Yes. In addition to our edible gelatins for food and pastry applications, we also produce pharmaceutical-grade gelatin that meets microbiological safety and biocompatibility standards.
What certifications do you hold?
Our facility is certified with ISO 22000, HACCP, GMP, and Halal standards. All production processes are fully compliant with international quality and food safety requirements.
You can access our certificates via this link.
Do you provide product samples?
Yes, we can provide samples to potential clients upon request. Please contact us via our Contact page for sample inquiries.
What is your minimum order quantity?
Minimum order quantities may vary depending on the product type and target sector. Please get in touch with us directly to receive a customized offer.
Do you offer technical support?
Yes, we provide technical guidance regarding gelatin applications. When needed, our R&D team is available to offer tailored solutions.
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Address: Marmaracık OSB Mah. Kuzey Cad. No:23/2 Çorlu Deri OSB, Ergene,Tekirdag
Phone: +90 282 502 19 99
E-mail: info@mayagelatin.com