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Frequently Asked Questions

Find clear answers to the most common questions about our products, processes, and sustainable approach.

General and Certification

Are your gelatins Halal certified?
Yes. All our gelatin products are produced from 100% bovine hides and hold internationally recognized Halal Certification. No porcine or porcine-derived products are used at any stage of our production.
What are your certifications?
Maya Gelatin holds ISO 9001 (Quality Management System), ISO 22000 (Food Safety Management System), and Halal Certifications. Our products fully comply with global food and pharmaceutical standards.
Are your raw material sources reliable?
o Absolutely. We use only traceable and auditable bovine hide sources in our raw material procurement. Our production process is managed with full transparency and traceability from the source of the raw material to the final product.

Technical and Product Focused

How do you guarantee standardized Bloom and viscosity values?
Every production batch is rigorously tested in our modern laboratories. Through our advanced testing methods, we ensure full standardization of the precise Bloom and viscosity values required by the food and pharmaceutical industries.
What is the odor and taste profile of your gelatins?
Thanks to our high-purity production techniques, our gelatins feature a completely neutral odor and taste profile. This provides a significant advantage in delicately flavored pastries and odorless pharmaceutical capsule production.
Do you provide raw materials for sheet gelatin manufacturers?
Yes. While Maya Gelatin does not produce sheet gelatin directly, we supply high-quality gelatin raw materials to leading sheet gelatin manufacturers worldwide. Our raw material guarantees the transparency and stability required for premium sheet gelatin.

Sectoral Solutions and Application

Do you serve the food and pharmaceutical industries simultaneously?
Yes. Maya Gelatin produces specifications suitable for both the food and pharmaceutical sectors. We offer a wide range of products, from flexible gelatins for pastry to consistent Bloom raw materials for hard and soft capsules.
Do you have specialized gelatins for softgel production?
Yes. We provide specialized pharmaceutical-grade gelatins in low and medium Bloom values, which offer the ideal elasticity and rapid dissolution required for softgel production.
Do you provide technical support?
Yes. We support our clients to ensure they achieve the best results in their formulations. We offer consultancy on Bloom value selection, application methods, and the use of gelatin in various mixtures.

Sales and Logistics

Do you provide samples?
Yes. We provide samples in Bloom values tailored to your industrial requirements or technical trials.
What is your Minimum Order Quantity (MOQ)?
Our minimum order quantities vary based on the product type and sectoral demand. Please contact our sales team for detailed information.
What are the shelf life and storage conditions of your products?
When stored in a cool, dry environment away from direct sunlight, our gelatins have a shelf life of 3 to 5 years.

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Maya Gelatin

Address: Marmaracık OSB Mah. Kuzey Cad. No:23/2 Çorlu Deri OSB, Ergene,Tekirdag

Phone: +90 282 502 19 99

E-mail: info@mayagelatin.com

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